[Procurement of SMS (Push and Pull), Virtual Mobile Numbers (VMN), E-mail, Web and App push notifications, RCS, WhatsApp notifications, voice alerts and campaign Services along with middleware services for Central Bank Of India] open
AI summary
This tender provides details about the project including scope of work, estimated value, deadlines, and eligibility requirements.
Overview
This tender is issued by Bharat Sanchar Nigam Limited (BSNL) for the procurement of various communication services, including SMS, virtual mobile numbers, email notifications, and more, specifically for the Central Bank of India. The tender is categorized as an open tender and follows a tender cum auction format.
Scope / Work
The scope of work includes the provision of SMS (Push and Pull), Virtual Mobile Numbers (VMN), E-mail, Web and App push notifications, RCS, WhatsApp notifications, voice alerts, and campaign services, along with middleware services. Bidders are required to refer to the tender documents for detailed specifications and qualifications. The work is expected to be executed over a period of 1095 days.
Fees & EMD
There is no tender fee for this procurement. However, an Earnest Money Deposit (EMD) of ₹67,400,000 is required, which is fixed and payable to the Accounts Officer (F and A), BSNL Mumbai. EMD exemption is allowed under certain conditions.
Key dates
- Tender Published: 21-Apr-2026 12:00 PM
- Bid Submission Start: 21-Apr-2026 12:00 PM
- Bid Submission End: 27-Apr-2026 03:00 PM
- Bid Opening Date: 28-Apr-2026 03:30 PM
- Clarification Period: 21-Apr-2026 12:00 PM to 23-Apr-2026 12:00 PM
Bidders should ensure timely submission of documents and compliance with all requirements outlined in the tender documents to avoid disqualification.
AI insights
Procurement of SMS (Push and Pull), virtual Mobile mumbers (VMN), E-mail, Web and App push notifications, CS, WhatsAppnotifications, voice alerts and campaign Services along with middleware services for Central Bank Of India
Risk factors
- high EMD amount
- 180 days bid validity
- tight submission timeline
- document compliance requirements
Financials
| Tender value | Undisclosed |
|---|---|
| EMD amount | ₹6,74,00,000 — payable to AO (F and A), BSNL Mumbai at Mumbai |
| Tender fee | ₹0.00 — payable to Nil at Nil |
Payment mode Offline
Timeline
| Publish date | 21-Apr-2026 12:00 PM |
|---|---|
| Bid end | 27-Apr-2026 03:00 PM |
| Opening date | 28-Apr-2026 03:30 PM |
Documents available from 21-Apr-2026 12:00 PM to 27-Apr-2026 03:00 PM. Clarification window: 21-Apr-2026 12:00 PM to 23-Apr-2026 12:00 PM.
Tender Documents
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| Name | Size | Type | Action |
|---|---|---|---|
| BOQ_321515.xls | 348 KB | XLS | |
| FinalrevisedRFP.pdf | 4.99 MB | ||
| PriceBreakupCBOI.pdf | 262.36 KB |
Work details
Location, category, and schedule for this procurement.
| Location | As per RFP |
|---|---|
| Category | Miscellaneous Services |
| Period of work | 1095 days |
| Bid validity | 180 days |
Procurement of SMS (Push and Pull), Virtual Mobile Numbers (VMN), E-mail, Web and App push notifications, RCS, WhatsApp notifications, voice alerts and campaign Services along with middleware services for Central Bank Of India
Organisation chain
Bharat Sanchar Nigam Limited (Govt of India Enterprise)||Maharashtra Telecom Circle||DGM (CPC), O/o CGMT MH Circle Office, Mumbai
Basic details
- Tender reference: MHCO-EBPT/25(11)/1/2026-EBPT
- Tender ID: 2026_BSNL_275249_1
- Tender type: Open Tender
- Form of contract: Tender cum Auction
- Tender category: Services
- No. of covers: 2
- Payment mode: Offline
- Withdrawal allowed: Yes
Work item
- Work description: Procurement of SMS (Push and Pull), virtual Mobile mumbers (VMN), E-mail, Web and App push notifications, CS, WhatsAppnotifications, voice alerts and campaign Services along with middleware services for Central Bank Of India
- NDA / pre-qualification: Please refer Tender Documents.
- Product category: Miscellaneous Services
- Sub category: Bulk SMS Service
- Contract type: Tender
- Location: As per RFP
- Pincode: 400054
- Bid opening place: Mumbai
- Bid validity (days): 180
- Period of work (days): 1095
Fees & EMD
- Tender fee (₹): 0.00
- Fee payable to: Nil
- Fee payable at: Nil
- Tender fee exemption: No
- EMD (₹): 6,74,00,000
- EMD exemption: Yes
- EMD type: fixed
Critical dates
- Published: 21-Apr-2026 12:00 PM
- Bid opening: 28-Apr-2026 03:30 PM
- Document download / sale start: 21-Apr-2026 12:00 PM
- Document download / sale end: 27-Apr-2026 03:00 PM
- Bid submission start: 21-Apr-2026 12:00 PM
- Bid submission end: 27-Apr-2026 03:00 PM
Covers (bid packets)
- 1 — Fee/PreQual/Technical — EMD or valid Udyam Registration certificate — .pdf
- All the eligibility documents asked by Central Bank of India vide GEM/2026/B/7372847 — .pdf
- Letter of Authorization/Power of Attorney/Board Resolution — .pdf
- Undertaking for Bidder should not be TSP (Telecom Service Provider) — .pdf
- All Annexures asked in the RFP of BSNL and CBoI — .pdf
- Duly signed Bid document of BSNL and Central Bank of India — .pdf
- 2 — Finance — BOQ — .xls
- Price Breakup — .pdf
Payment instruments
- Offline: Direct Credit
- Offline: Demand Draft
- Offline: ECS
- Offline: Bankers Cheque
- Offline: Bank Guarantee
- Offline: Bankers Pay Order(BPO)
- Offline: NEFT
- Offline: R-T-G-S
- Offline: Insurance Surety Bond
Tender inviting authority
- Name: CGMT Maharashtra Telecom Circle
- Address: AGM EB Platinum, O/o CGMT BSNL MH Ciircle Santacruz west
Tender basics
| Tender type | Open Tender |
|---|---|
| Form of contract | Tender cum Auction |
| Tender category | Services |
| No. of covers | 2 |
| Organisation chain | Bharat Sanchar Nigam Limited (Govt of India Enterprise)||Maharashtra Telecom Circle||DGM (CPC), O/o CGMT MH Circle Office, Mumbai |
| Source portal | etenders.gov.in |
Covers (bid packets)
What to submit in each cover, as listed on the tender portal.
| Cover no. | Cover type | Description | Document type |
|---|---|---|---|
| 1 | Fee/PreQual/Technical | EMD or valid Udyam Registration certificate | |
| — | — | All the eligibility documents asked by Central Bank of India vide GEM/2026/B/7372847 | |
| — | — | Letter of Authorization/Power of Attorney/Board Resolution | |
| — | — | Undertaking for Bidder should not be TSP (Telecom Service Provider) | |
| — | — | All Annexures asked in the RFP of BSNL and CBoI | |
| — | — | Duly signed Bid document of BSNL and Central Bank of India | |
| 2 | Finance | BOQ | .xls |
| — | — | Price Breakup |
Authority details
| Inviting authority | CGMT Maharashtra Telecom Circle |
|---|---|
| Address | AGM EB Platinum, O/o CGMT BSNL MH Ciircle Santacruz west |
| Payment instruments | Offline (Direct Credit) , Offline (Demand Draft) , Offline (ECS) , Offline (Bankers Cheque) , Offline (Bank Guarantee) , Offline (Bankers Pay Order(BPO)) , Offline (NEFT) , Offline (R-T-G-S) , Offline (Insurance Surety Bond) |
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