[Non-comprehensive annual maintenance contract of telephone exchange/EPABX System Hipath 4000 installed at new campus of CDRI] open

6.6/10

Council of Scientific and Industrial Research

Ref: 2/03/2026-Engg. · ID: 2026_CSIR_272590_1

Value: ₹1,84,080

Category Electrical Works

AI summary

This tender provides details about the project including scope of work, estimated value, deadlines, and eligibility requirements.

Overview

This tender is issued by the Council of Scientific and Industrial Research for a non-comprehensive annual maintenance contract of the telephone exchange/EPABX System Hipath 4000 at the new campus of CDRI, Lucknow. The tender is categorized as an open tender under the works category.

Scope / Work

The scope of work includes the maintenance of the telephone exchange/EPABX System Hipath 4000. The total estimated value of the contract is ₹184,080, and the contract duration is for 365 days. Bidders are required to provide performance and completion certificates, along with a list of similar works completed in the last 7 years.

Fees & EMD

  • Tender Fee: ₹0 (No fee applicable)
  • EMD (Earnest Money Deposit): ₹3,684, payable to the Director at CDRI Lucknow. EMD exemption is not allowed.

Key dates

  • Publish Date: 23-Mar-2026 11:30 AM
  • Bid Submission Start Date: 23-Mar-2026 01:00 PM
  • Bid Submission End Date: 11-Apr-2026 06:00 PM
  • Bid Opening Date: 13-Apr-2026 10:00 AM
  • Document Download Start Date: 23-Mar-2026 12:00 PM
  • Document Download End Date: 11-Apr-2026 06:00 PM

Documents

Bidders can access the following documents:

  • Tender notice: etenders.gov.in
  • Detailed tender document: etenders.gov.in
  • BOQ for filling: etenders.gov.in

How to proceed

Interested bidders should prepare their bids according to the requirements outlined in the tender documents. Ensure all necessary documents are included in the submission, particularly the EMD deposition proof and technical qualifications. Bids must be submitted before the deadline to be considered.

AI insights

Non-comprehensive annual maintenance contract of telephone exchange/EPABX System Hipath 4000 installed at new campus of CDRI

Risk factors

  • EMD size
  • bid validity of 90 days
  • tight submission timeline
  • no tender fee exemption

How good is this tender for you?

Business suitability analysis

Maintenance contract for telephone exchange system at CDRI.

Plain-language analysis covering money, competition, paperwork, timeline and who this tender realistically suits.

  • Small-value tender
  • No tender fee
  • Annual contract
  • Multiple documents required
  • EMD needed
6.6
/ 10
Opportunity score
Small business friendliness 8.0/10 Good
Startup suitability 7.0/10 Good
Money commitment 2.0/10 Good
Money lock-in 2.0/10 Good
Execution difficulty 3.0/10 Good
Paperwork load 6.0/10 Moderate
Expected competition 7.0/10 High
Expertise needed 4.0/10 Moderate
Timeline pressure 4.0/10 Moderate
Bigger shape means a better fit for the bidder
  • MSME-friendly8.0
  • Startup-friendly7.0
  • Low competition3.0
  • Light on money8.0
  • Easy to execute7.0
  • Light paperwork4.0

What this tender is really about

This tender is for an annual maintenance contract for a telephone exchange system at CDRI in Lucknow. Bidders need to provide maintenance services for the Hipath 4000 system over a year. The contract value is ₹184,080 with no tender fee, but a security deposit is required.

What you gain if you win

  • Steady income for a year
  • Opportunity to build a long-term client relationship
  • Gain experience in government contracts

What could trip you up

  • Need to submit multiple documents
  • EMD requirement may be a barrier
  • Tight timeline for bid submission

Who is this tender best suited for?

Recommended for

  • Local maintenance service providers
  • Small electrical contractors
  • Established telecom service firms

May struggle with this

  • First-time bidders
  • Solo proprietors
  • New startups without experience

Money side, in plain words

Upfront fees
There is no tender fee, making it easier to bid.
Security deposit (EMD)
The EMD of ₹3,684 is a fixed upfront cost.
Money you must set aside
You need to keep the EMD amount set aside until the bid is awarded.
Payment timing
Payments will be made after the work is completed, so plan cash flow accordingly.

What it takes to deliver

Kind of work
This is a service contract for maintenance.
How long it takes
The work will last about a year.
Skills you'll need
Basic knowledge of telephone exchange systems is required.
Where the work happens
The work is located at a single site in Lucknow.
Paperwork
Expect moderate paperwork, including performance certificates and financial documents.

Competition: who else might bid?

How open it is
This is an open tender, allowing many to bid.
Likely crowd
You can expect a moderate number of bidders.
What helps you win
Experience in similar maintenance contracts will be beneficial.

Practical things to think about

  • Prepare all required documents in advance to avoid last-minute issues.
  • Consider the EMD as a necessary investment for bidding.
  • Ensure you have the technical skills needed for maintenance work.

Hidden challenges & gotchas

  • The bid submission timeline is tight, so act quickly.
  • You must provide proof of similar work experience.
  • Be aware of the need for multiple document covers.

In one paragraph

Bid for a maintenance contract at CDRI in Lucknow.

Who should bid
Bidders with experience in telecom maintenance should apply.
Who should probably skip
New businesses without technical expertise may find this challenging.
If you're serious, first step
Review the tender documents and prepare your required paperwork.

AI-generated analysis based on structured tender metadata, financial figures, execution timelines, and procurement complexity factors. Actual eligibility, competition, and execution requirements may vary depending on the tender clauses and the evaluating department's criteria. Always read the official tender document before bidding.

Financials

Tender value ₹1,84,080
EMD amount ₹3,684 — payable to DIRECTOR at CDRI LUCKNOW
Tender fee ₹0.00 — payable to Nil at Nil

Payment mode Offline

Timeline

Publish date 23-Mar-2026 11:30 AM
Bid end 11-Apr-2026 06:00 PM
Opening date 13-Apr-2026 10:00 AM

Critical dates

From the portal detail page (all dates captured when available).

Published date 23-Mar-2026 11:30 AM
Bid opening date 13-Apr-2026 10:00 AM
Document download / sale start 23-Mar-2026 12:00 PM
Document download / sale end 11-Apr-2026 06:00 PM
Bid submission start 23-Mar-2026 01:00 PM
Bid submission end 11-Apr-2026 06:00 PM

Tender Documents

How tender documents work

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Name Size Type Action
BOQ_318112.xls 398 KB XLS
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eTD2032026Engg.pdf 862.67 KB PDF
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Work details

Location, category, and schedule for this procurement.

Location CSIR-CDRI LUCKNOW
Category Electrical Works
Period of work 365 days
Bid validity 90 days

Non-comprehensive annual maintenance contract of telephone exchange/EPABX System Hipath 4000 installed at new campus of CDRI

Organisation chain

Council of Scientific and Industrial Research||CDRI-Lucknow - CSIR||ESD-CDRI - CSIR

Basic details

  • Tender reference: 2/03/2026-Engg.
  • Tender ID: 2026_CSIR_272590_1
  • Tender type: Open Tender
  • Form of contract: Item Rate
  • Tender category: Works
  • No. of covers: 2
  • Payment mode: Offline
  • Withdrawal allowed: Yes

Work item

  • Work description: Non-comprehensive annual maintenance contract of telephone exchange/EPABX System Hipath 4000 installed at new campus of CDRI
  • NDA / pre-qualification: As per tender document
  • Independent external monitor / remarks: No
  • Tender value (₹): 1,84,080
  • Product category: Electrical Works
  • Contract type: Tender
  • Location: CSIR-CDRI LUCKNOW
  • Pincode: 226031
  • Bid opening place: CSIR-CDRI LUCKNOW
  • Bid validity (days): 90
  • Period of work (days): 365

Fees & EMD

  • Tender fee (₹): 0.00
  • Fee payable to: Nil
  • Fee payable at: Nil
  • Tender fee exemption: No
  • EMD (₹): 3,684
  • EMD exemption: No
  • EMD type: fixed

Critical dates

  • Published: 23-Mar-2026 11:30 AM
  • Bid opening: 13-Apr-2026 10:00 AM
  • Document download / sale start: 23-Mar-2026 12:00 PM
  • Document download / sale end: 11-Apr-2026 06:00 PM
  • Bid submission start: 23-Mar-2026 01:00 PM
  • Bid submission end: 11-Apr-2026 06:00 PM

Covers (bid packets)

  • 1 — Fee/PreQual/Technical — Work, Performance and Completion Certificates, List of similar works completed in last 7 years, GSTI — .pdf
  • PAN, ITR of last 3 years, Undertaking (annexure-VII), EMD deposition proof, Bank account details — .pdf
  • 2 — Finance — BOQ duly filled by the contractor — .xls

Payment instruments

  • Offline: Direct Credit
  • Offline: Demand Draft
  • Offline: Bankers Cheque
  • Offline: NEFT
  • Offline: R-T-G-S

Tender inviting authority

  • Name: Sr. S.E./E, CSIR-CDRI LUCKNOW
  • Address: CSIR-CDRI, Lucknow

Tender basics

Tender type Open Tender
Form of contract Item Rate
Tender category Works
No. of covers 2
Organisation chain Council of Scientific and Industrial Research||CDRI-Lucknow - CSIR||ESD-CDRI - CSIR
Source portal etenders.gov.in

Covers (bid packets)

What to submit in each cover, as listed on the tender portal.

Cover no. Cover type Description Document type
1 Fee/PreQual/Technical Work, Performance and Completion Certificates, List of similar works completed in last 7 years, GSTI .pdf
PAN, ITR of last 3 years, Undertaking (annexure-VII), EMD deposition proof, Bank account details .pdf
2 Finance BOQ duly filled by the contractor .xls

Authority details

Inviting authority Sr. S.E./E, CSIR-CDRI LUCKNOW
Address CSIR-CDRI, Lucknow
Payment instruments Offline (Direct Credit) , Offline (Demand Draft) , Offline (Bankers Cheque) , Offline (NEFT) , Offline (R-T-G-S)

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