[Procurement of SMS Virtual Mobile Numbers (VMN), E-mail, Web and App push notifications, RCS (Rich Communication Services), WhatsApp notifications, voice alerts and campaign Services along with middleware services for Central Bank of India] open

Bharat Sanchar Nigam Limited (Govt of India Enterprise)

Ref: MHCO-EBPT/25(11)/1/2026-EBPT · ID: 2026_BSNL_273850_1

Category Miscellaneous Services

AI summary

This tender provides details about the project including scope of work, estimated value, deadlines, and eligibility requirements.

Overview

This tender is issued by Bharat Sanchar Nigam Limited (BSNL) for the procurement of SMS Virtual Mobile Numbers (VMN), E-mail, Web and App push notifications, RCS (Rich Communication Services), WhatsApp notifications, voice alerts, and campaign services along with middleware services for the Central Bank of India.

Scope / Work

The work involves providing various communication services including SMS, email notifications, and middleware services. The contract type is a Tender cum Auction, and the project is categorized under Miscellaneous Services with a sub-category of Bulk SMS Service. The period of work is set for 1095 days.

Fees & EMD

  • Tender Fee: There is no tender fee applicable for this tender.
  • EMD (Earnest Money Deposit): The EMD amount is ₹6,74,00,000 (6.74 Crores), which is fixed. EMD exemption is allowed. The EMD is payable to the AO (F and A), BSNL Mumbai.

Key dates

  • Publish Date: 04-Apr-2026 03:00 PM
  • Bid Submission Start Date: 04-Apr-2026 03:00 PM
  • Bid Submission End Date: 14-Apr-2026 12:00 PM
  • Bid Opening Date: 15-Apr-2026 12:30 PM
  • Clarification Period: 04-Apr-2026 03:00 PM to 09-Apr-2026 05:00 PM
  • Document Download Period: 04-Apr-2026 03:00 PM to 14-Apr-2026 12:00 PM

Documents

Bidders are required to submit various documents including:

  • EMD or valid Udyam Registration certificate
  • Eligibility documents as specified by Central Bank of India
  • Letter of Authorization/Power of Attorney/Board Resolution
  • Undertaking stating the bidder is not a Telecom Service Provider
  • All annexures asked in the RFP of BSNL and Central Bank of India
  • Duly signed bid document of BSNL and Central Bank of India
  • BOQ (Bill of Quantities)
  • Price Breakup

For more details, refer to the tender documents available at etenders.gov.in.

How to proceed

Interested bidders should download the tender documents from the provided link, prepare their bids according to the requirements, and ensure all necessary documents are submitted before the bid submission deadline.

AI insights

fProcurement of SMS Virtual Mobile Numbers (VMN), E-mail, Web and App push notifications, RCS (Rich Communication Services), WhatsApp notifications, voice alerts and campaign Services along with middleware services for Central Bank of India.

Key highlights

  • High EMD size
  • Bid validity of 180 days
  • Tight submission timeline
  • Eligibility constraints regarding TSP

Financials

Tender value Undisclosed
EMD amount ₹6,74,00,000 — payable to AO (F and A), BSNL Mumbai at Mumbai
Tender fee ₹0.00 — payable to Nil at Nil

Payment mode Offline

Timeline

Publish date 04-Apr-2026 03:00 PM
Bid end 14-Apr-2026 12:00 PM
Opening date 15-Apr-2026 12:30 PM

Documents available from 04-Apr-2026 03:00 PM to 14-Apr-2026 12:00 PM. Clarification window: 04-Apr-2026 03:00 PM to 09-Apr-2026 05:00 PM.

Tender Documents

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Name Size Type Action
BOQ_319796.xls 347.5 KB XLS
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PriceBreakup.pdf 262.36 KB PDF
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RFP04042026.pdf 3.24 MB PDF
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Work details

Location, category, and schedule for this procurement.

Location As per RFP
Category Miscellaneous Services
Period of work 1095 days
Bid validity 180 days

Procurement of SMS Virtual Mobile Numbers (VMN), E-mail, Web and App push notifications, RCS (Rich Communication Services), WhatsApp notifications, voice alerts and campaign Services along with middleware services for Central Bank of India

Organisation chain

Bharat Sanchar Nigam Limited (Govt of India Enterprise)||Maharashtra Telecom Circle||DGM (CPC), O/o CGMT MH Circle Office, Mumbai

Basic details

  • Tender reference: MHCO-EBPT/25(11)/1/2026-EBPT
  • Tender ID: 2026_BSNL_273850_1
  • Tender type: Open Tender
  • Form of contract: Tender cum Auction
  • Tender category: Services
  • No. of covers: 2
  • Payment mode: Offline
  • Withdrawal allowed: Yes

Work item

  • Work description: fProcurement of SMS Virtual Mobile Numbers (VMN), E-mail, Web and App push notifications, RCS (Rich Communication Services), WhatsApp notifications, voice alerts and campaign Services along with middleware services for Central Bank of India.
  • NDA / pre-qualification: Please refer Tender documents.
  • Product category: Miscellaneous Services
  • Sub category: Bulk SMS Service
  • Contract type: Tender
  • Location: As per RFP
  • Pincode: 400054
  • Bid opening place: Mumbai
  • Bid validity (days): 180
  • Period of work (days): 1095

Fees & EMD

  • Tender fee (₹): 0.00
  • Fee payable to: Nil
  • Fee payable at: Nil
  • Tender fee exemption: No
  • EMD (₹): 6,74,00,000
  • EMD exemption: Yes
  • EMD type: fixed

Critical dates

  • Published: 04-Apr-2026 03:00 PM
  • Bid opening: 15-Apr-2026 12:30 PM
  • Document download / sale start: 04-Apr-2026 03:00 PM
  • Document download / sale end: 14-Apr-2026 12:00 PM
  • Bid submission start: 04-Apr-2026 03:00 PM
  • Bid submission end: 14-Apr-2026 12:00 PM

Covers (bid packets)

  • 1 — Fee/PreQual/Technical — EMD or valid Udyam Registration certificate — .pdf
  • All the eligibility documents asked by Central Bank of India vide GEM/2026/B/7372847 — .pdf
  • Letter of Authorization/Power of Attorney/Board Resolution — .pdf
  • Undertaking for Bidder should not be TSP (Telecom Service Provider) — .pdf
  • All Annexures asked in the RFP of BSNL and CBoI — .pdf
  • Duly signed Bid document of BSNL and Central Bank of India — .pdf
  • 2 — Finance — BOQ — .xls
  • Price Breakup — .pdf

Payment instruments

  • Offline: Direct Credit
  • Offline: ECS
  • Offline: Bankers Cheque
  • Offline: Bank Guarantee
  • Offline: NEFT
  • Offline: R-T-G-S
  • Offline: Insurance Surety Bond

Tender inviting authority

  • Name: CGMT Maharashtra Telecom Circle
  • Address: AGM EB Platinum, O/o CGMT BSNL MH Ciircle Santacruz west

Tender basics

Tender type Open Tender
Form of contract Tender cum Auction
Tender category Services
No. of covers 2
Organisation chain Bharat Sanchar Nigam Limited (Govt of India Enterprise)||Maharashtra Telecom Circle||DGM (CPC), O/o CGMT MH Circle Office, Mumbai
Source portal etenders.gov.in

Authority details

Inviting authority CGMT Maharashtra Telecom Circle
Address AGM EB Platinum, O/o CGMT BSNL MH Ciircle Santacruz west
Payment instruments Offline (Direct Credit) , Offline (ECS) , Offline (Bankers Cheque) , Offline (Bank Guarantee) , Offline (NEFT) , Offline (R-T-G-S) , Offline (Insurance Surety Bond)

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