OTSS

One Time Settlement (O.T.S.) Scheme

4.9/10

"One Time Settlement (O.T.S.) Scheme" aims to recover outstanding electricity dues from defaulting consumers by offering a waiver of delayed payment charges. Beneficiaries can pay only the principal amount in a lump sum, applicable to consumers with arrears up to ₹20,000/- as of 31-3-2008.

State Cash

States / UT: Goa

Nodal department: Commercial Taxes Department

Scheme for: Infra

Scheme profile

DBT (direct benefit transfer): No

Scheme open date: 2009-01-15

Categories: Utility & Sanitation

Sub-categories: Electricity

Target beneficiaries: Individual

Tags: Electricity, Agriculture, Waiver, Bill

Details

Launched in 2009, the scheme "One Time Settlement (O.T.S.) Scheme" by the Electricity Department, Government of Goa aims to facilitate the quick recovery of outstanding electricity dues from defaulting consumers with accumulated arrears of up to ₹20,000/- as of 31-3-2008. The scheme offers a waiver of delayed payment charges, including 18% interest, allowing consumers to pay only the principal amount in a lump sum. It is applicable to consumers in categories such as LIG (Low-Income Group), Domestic, Agriculture, Small Commercial, and LTP (Motive Power), whose installations are temporarily or permanently disconnected. The scheme is implemented by the Sub-Divisional Officers of the Electricity Department and is valid for three months from the date of notification.

Benefits

  • - All delayed payment charges, including 18% interest, will be waived off for consumers whose cases are referred to the Revenue Recovery Court (R.R.C.) from the date of referring the case till the date of realization of outstanding dues
  • Consumers will have to pay only the principal amount in a lump sum
  • The ₹100/- deposited along with the application will be adjusted against the energy bill to be settled under the scheme. If the consumer backs out or fails to pay the finalized amount within the specified period, the ₹100/- will be forfeited
  • All delayed payment charges, including 18% interest, will be waived off for consumers whose cases are referred to the Revenue Recovery Court (R.R.C.) from the date of referring the case till the date of realization of outstanding dues.
  • Consumers will have to pay only the principal amount in a lump sum.
  • The ₹100/- deposited along with the application will be adjusted against the energy bill to be settled under the scheme.

*If the consumer backs out or fails to pay the finalized amount within the specified period, the ₹100/- will be forfeited.

Eligibility

  • The scheme is applicable to defaulting consumers in the categories of LIG (Low-Income Group), Domestic, Agriculture, Small Commercial, and LTP (Motive Power).
  • Consumers with accumulated arrears of up to ₹20,000/- as of 31-3-2008 are eligible.
  • The scheme is applicable to consumers whose installations are temporarily or permanently disconnected as of 31-3-2008 for non-payment of outstanding arrears.
  • Consumers whose cases have been referred to the Revenue Recovery Court (R.R.C.) are also eligible.

How useful is this scheme?

Public benefit analysis

A practical look at this scheme for citizens

AI-generated insights showing how useful, accessible, and practical this scheme may be — combining deterministic scoring rules with a public-policy LLM analyst.

4.9
/ 10
Public Benefit Score
Accessibility 5.0/10 Moderate
Rural usefulness 5.0/10 Moderate
Application complexity 7.0/10 Challenging
Financial impact 4.0/10 Moderate
Literacy barrier 4.0/10 Moderate
Women inclusivity 5.0/10 Moderate
Awareness 4.5/10 Moderate
Implementation reliability 7.0/10 Good
Bigger shape means a better fit for citizens
  • Accessibility5.0
  • Financial impact4.0
  • Rural utility5.0
  • Awareness4.5
  • Simplicity3.0
  • Inclusivity5.0

What problem does this scheme solve?

The One Time Settlement (O.T.S.) Scheme provides a significant opportunity for defaulting electricity consumers to clear their dues with waived penalties, benefiting low-income groups.

Key challenges addressed

  • Outstanding electricity dues
  • Delayed payment charges

Most beneficial for

  • Low-Income Group (LIG) consumers
  • Agricultural consumers
  • Small commercial consumers

Likely challenges

  • Awareness of the scheme
  • Complex application process for semi-literate individuals
  • Need for physical presence at the office

Practical insights for citizens

Practical for those aware of the scheme, but challenging for semi-literate individuals

Rural challenges

  • Limited awareness of the scheme
  • Accessibility to local offices

Implementation bottlenecks

  • Need for physical application submission

Awareness challenges

  • Low awareness among target beneficiaries

Application analysis

Application mode
Offline office
Documents burden
Minimal, ₹100 fee required
Verification complexity
Moderate, requires communication from Sub-Divisional Officer
Office dependency
High, requires visit to local office
CSC support
Limited
Estimated citizen effort
Moderate, requires application submission and follow-up

Estimated beneficiary reach

  • Rural / urban reach Moderate
  • Gender reach Equal
  • Target income group Low-Income Group
  • Occupation reach Agriculture, Small Commercial

Benefit analysis

Benefit type
Cash
Benefit frequency
One-time
Benefit practicality
High, as it allows clearing of dues without penalties
Financial meaningfulness
Moderate, as it helps clear debts up to ₹20,000
Long-term impact
Potentially positive, as it encourages timely payments in the future

Plain-language guidance

The One Time Settlement Scheme helps consumers clear their electricity dues by waiving penalties. Eligible consumers can pay only the principal amount owed.

Who should apply
Consumers with outstanding electricity dues up to ₹20,000.
Who may struggle
Semi-literate individuals and those unaware of the scheme.
Best application route
Apply directly at the local Electricity Department office.

This intelligence section is generated by an AI policy analyst combined with rule-based scoring. Scores and narrative are estimates derived from the publicly available scheme information shown on this page; actual experience may vary by state, district, and department. Always confirm details on the official portal before you apply.

Application Process

Offline

Step 1: Eligible consumers should apply to the concerned Sub-Divisional Officer of the Electricity Department in the prescribed format. Submit the application along with a Demand Draft (D.D.) or Pay Order of ₹100/- in favour of the Chief Electrical Engineer.
Step 2: The Sub-Divisional Officer will communicate the total finalized amount of the bill and the last date of payment to the consumer. The consumer must pay the finalized amount in one lump sum within one month from the date of communication.
*The ₹100/- deposited along with the application will be adjusted against the energy bill to be settled under the scheme.
*For consumers whose cases have been referred to the Revenue Recovery Court (R.R.C.), the Assistant Engineer will approach the concerned Mamlatdar for withdrawal of the case upon full settlement of the bill.
*If the consumer backs out from the scheme or fails to pay the finalized amount within the specified period, the ₹100/- will be forfeited to the Government.

Billing Dispute Redressal

In cases where the break-up of actual energy charges and delayed payment charges (D.P.C.) are not available with the Sub-Divisional Office, the case shall be referred to the Billing Dispute Redressal Committee for amicable settlement.

Clarifications

Additional points from the scheme information published on myScheme (not legal advice).

What is the maximum amount of arrears allowed for eligibility under this scheme?

Consumers with accumulated arrears of up to ₹20,000/- as of 31-3-2008 are eligible to apply.

Is this scheme applicable to consumers with temporarily disconnected installations?

Yes, the scheme is applicable to consumers whose installations are temporarily disconnected as of 31-3-2008.

What categories of consumers are eligible to apply for this scheme?

The scheme is applicable to Low-Income Group (LIG), Domestic, Agriculture, Small Commercial, and LTP (Motive Power) consumers.

Are consumers whose cases are referred to the Revenue Recovery Court (R.R.C.) eligible?

Yes, consumers whose cases have been referred to the Revenue Recovery Court (R.R.C.) are eligible to apply.

What charges will be waived off under this scheme for eligible consumers?

All delayed payment charges, including 18% interest, will be waived off for eligible consumers.

What is the non-refundable fee required to apply for this scheme?

A non-refundable fee of ₹100/- in the form of a Demand Draft (D.D.) or Pay Order is required to apply.

What happens to the ₹100/- fee if the consumer backs out from the scheme?

If the consumer backs out or fails to pay the finalized amount, the ₹100/- fee will be forfeited to the Government.

What is the deadline for paying the finalized amount under this scheme?

The consumer must pay the finalized amount within one month from the date of communication by the Sub-Divisional Officer.

Who will communicate the finalized amount to the consumer?

The Sub-Divisional Officer will communicate the total finalized amount and the last date of payment to the consumer.

What happens to cases referred to the Revenue Recovery Court (R.R.C.) after full settlement?

Upon full settlement, the Assistant Engineer will approach the Mamlatdar to withdraw the case from the Revenue Recovery Court (R.R.C.).

Will interest on the Revenue Recovery Court (R.R.C.) amount be waived off?

Yes, 18% interest on the Revenue Recovery Court (R.R.C.) amount will be waived off upon full settlement.

What happens if the break-up of energy charges and delayed payment charges is not available?

Such cases will be referred to the Billing Dispute Redressal Committee for amicable settlement.

Is the scheme applicable to consumers with arrears above ₹20,000/-?

No, the scheme is only applicable to consumers with arrears up to ₹20,000/- as of 31-3-2008.

Is the ₹100/- fee refundable if the consumer does not proceed with the scheme?

No, the ₹100/- fee is non-refundable if the consumer backs out or fails to pay the finalized amount.

References

Guidelines (Page No. 21)
https://ditc.goa.gov.in/sites/default/files/Preferential-Purchase-Incentives-for-Micro-and-Small-Enterprises.pdf

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Frequently asked questions

What is the purpose of One Time Settlement (O.T.S.) Scheme?
One Time Settlement (O.T.S.) Scheme is a government welfare initiative designed to support Infra, Individual through benefits related to Utility & Sanitation, financial assistance, subsidies, social welfare, healthcare, education, or livelihood support.
Who can apply for One Time Settlement (O.T.S.) Scheme?
Eligibility for One Time Settlement (O.T.S.) Scheme may depend on factors such as income category, age, gender, occupation, state of residence, social category, and government-defined beneficiary criteria.
What benefits are offered under One Time Settlement (O.T.S.) Scheme?
Benefits under One Time Settlement (O.T.S.) Scheme may include financial assistance, subsidies, scholarships, insurance support, healthcare benefits, pension support, training assistance, or welfare services depending on the scheme guidelines.
Which department manages One Time Settlement (O.T.S.) Scheme?
One Time Settlement (O.T.S.) Scheme is managed by Commercial Taxes Department and may be implemented through district offices, online portals, CSC centres, banks, or authorised government agencies.
Can users apply online for One Time Settlement (O.T.S.) Scheme?
Yes, eligible applicants may be able to apply online for One Time Settlement (O.T.S.) Scheme through official government portals, authorised service centres, or digital application systems depending on the implementation process.
Is Aadhaar mandatory for One Time Settlement (O.T.S.) Scheme?
Many government schemes may require Aadhaar verification, identity proof, or linked bank account details for beneficiary validation and direct benefit transfer processing.
Where can users apply for One Time Settlement (O.T.S.) Scheme?
Applications for One Time Settlement (O.T.S.) Scheme may be submitted through government departments, official scheme portals, CSC centres, district offices, welfare departments, or authorised service centres.
What documents may be required for One Time Settlement (O.T.S.) Scheme?
Applicants may need Aadhaar card, income certificate, residence proof, bank account details, caste certificate, photographs, educational records, or occupation-related documents depending on scheme eligibility requirements.
Is income certificate required for One Time Settlement (O.T.S.) Scheme?
Income certificate requirements may vary depending on beneficiary category, subsidy eligibility, and financial assistance criteria defined under One Time Settlement (O.T.S.) Scheme.
Is One Time Settlement (O.T.S.) Scheme available in all states?
No, One Time Settlement (O.T.S.) Scheme is primarily available for eligible residents of Goa and may be implemented through state government departments and local administrative offices.
Can residents outside Goa apply for One Time Settlement (O.T.S.) Scheme?
Eligibility for One Time Settlement (O.T.S.) Scheme is generally limited to residents of Goa unless otherwise specified in the official scheme guidelines.
Can small and marginal farmers apply for One Time Settlement (O.T.S.) Scheme?
Eligible small and marginal farmers may apply for One Time Settlement (O.T.S.) Scheme subject to land ownership records, income eligibility, and agricultural beneficiary criteria.
Does One Time Settlement (O.T.S.) Scheme provide subsidy support for farmers?
One Time Settlement (O.T.S.) Scheme may provide agricultural subsidies, financial assistance, crop support, irrigation benefits, insurance coverage, or farming-related welfare assistance depending on the scheme structure.
Can CSC centres help users apply for One Time Settlement (O.T.S.) Scheme?
Many government schemes may be accessible through nearby CSC centres, authorised digital service centres, or welfare facilitation offices.
How can users check the latest updates for One Time Settlement (O.T.S.) Scheme?
Users should verify official notifications, department announcements, application deadlines, and eligibility updates through authorised government portals or implementing agencies.
Are there deadlines for applying to One Time Settlement (O.T.S.) Scheme?
Some schemes may operate through fixed application windows, annual registration cycles, or department-specific deadlines depending on scheme implementation policies.
Can beneficiaries track application status for One Time Settlement (O.T.S.) Scheme?
Certain schemes may provide online application tracking, beneficiary verification systems, or status-check facilities through official portals.
Where can users get help for One Time Settlement (O.T.S.) Scheme in Goa?
Users in Goa may seek assistance through CSC centres, district welfare offices, government departments, agriculture offices, social welfare departments, or authorised facilitation centres.
Which nearby public services may help with One Time Settlement (O.T.S.) Scheme applications?
Depending on the scheme, users may require support from Aadhaar centres, CSC centres, banks, hospitals, post offices, or government welfare offices for document verification and application assistance.