[Hiring of an agency for execution of a 24x7 Citizen engagement and online Resolution and Redressal Management] Expired
Category
Miscellaneous Services
AI summary
This tender provides details about the project including scope of work, estimated value, deadlines, and eligibility requirements.
AI summary will appear here when available.
Financials
| Tender value | ₹15,00,00,000 |
|---|---|
| EMD amount | ₹45,00,000 — payable to Nil at Nil |
| Tender fee | ₹10,000 — payable to Nil at Nil |
Payment mode Online
Timeline
| Publish date | 23 Apr 2026 |
|---|---|
| Bid end | 14 May 2026 |
| Opening date | 15 May 2026 |
Critical dates
From the portal detail page (all dates captured when available).
| Published date | 23-Apr-2026 09:00 AM |
|---|---|
| Bid opening date | 15-May-2026 11:00 AM |
| Document download / sale start | 23-Apr-2026 09:00 AM |
| Document download / sale end | 14-May-2026 05:00 PM |
| Clarification start | 23-Apr-2026 09:00 AM |
| Clarification end | 27-Apr-2026 05:00 PM |
| Bid submission start | 23-Apr-2026 09:00 AM |
| Bid submission end | 14-May-2026 05:00 PM |
Work details
Location, category, and schedule for this procurement.
| Location | SAS Nagar |
|---|---|
| Category | Miscellaneous Services |
| Period of work | 365 days |
| Bid validity | 90 days |
| Sub category | Hiring of an agency |
| Contract type | Tender |
| Pincode | 140308 |
| Pre-bid meeting | 06-May-2026 12:30 PM — Online and offline |
| Bid opening place | SAS Nagar |
| NDA / pre-qualification | Please refer Tender documents. |
Hiring of an agency for execution of a 24x7 Citizen engagement and online Resolution and Redressal Management
Tender basics
| Tender type | Open Tender |
|---|---|
| Form of contract | Item Rate |
| Tender category | Services |
| No. of covers | 2 |
| Organisation chain | Department of Home Affairs||Punjab Police||DGP - Intelligence |
| Source portal | eproc.punjab.gov.in |
Covers (bid packets)
What to submit in each cover, as listed on the tender portal.
| Cover no. | Cover type | Description | Document type |
|---|---|---|---|
| 1 | Fee/PreQual/Technical | Upload all documents as per RFP | |
| 2 | Finance | Financial bid | .xls |
Authority details
| Inviting authority | Director General of Police, Punjab |
|---|---|
| Address | Punjab Police Headquarters, Sector 9, Chandigarh |
| Payment instruments | Online |
Browse by tags
Jump to other tenders using these keywords.