[Engagement of Agency for providing nine (9) no of manpower] open

WEST BENGAL STATE ELECTRICITY DISTRIBUTION CO. LTD

Ref: CE/CRM/e-tender/2026-27/257 · ID: 2026_WBSED_1016064_1

Category Miscellaneous Services

AI summary

This tender provides details about the project including scope of work, estimated value, deadlines, and eligibility requirements.

Overview

The West Bengal State Electricity Distribution Co. Ltd is inviting bids for the engagement of an agency to provide nine (9) manpower resources under the Customer Relation Management Cell for a duration of two years. This is an open tender, and interested bidders should carefully review the tender documents for specific requirements and obligations.

Scope / Work

The primary objective of this tender is to secure an agency that can supply nine personnel to assist in the operations of the Customer Relation Management Cell. Bidders should note that the work is categorized under Miscellaneous Services, and the contract will be based on an item rate format. The location for the work is the CRM cell at Vidyut Bhawan, with a specific focus on fulfilling the manpower needs for the stated period.

Fees & EMD

  • Tender Fee: There is no tender fee required for this bid.
  • EMD (Earnest Money Deposit): A fixed EMD of ₹68,000 is required. Bidders should ensure that this amount is submitted as part of their bid to qualify for consideration. No exemptions for EMD are allowed.

Key Dates

  • Publish Date: 05-Mar-2026
  • Bid Submission Start Date: 16-Mar-2026
  • Bid Submission End Date: 16-Apr-2026, 02:30 PM
  • Bid Opening Date: 20-Apr-2026, 03:00 PM
  • Pre-Bid Meeting: Scheduled for 12-Mar-2026 at 12:30 PM at the CRM cell, Vidyut Bhawan. Attendance is recommended for clarifications on the tender requirements.

AI insights

Risk factors

  • EMD size of ₹68,000
  • bid validity of 120 days
  • tight timelines for bid submission
  • no tender fee exemption

Financials

Tender value Undisclosed
EMD amount ₹68,000 — payable to Nil at Nil
Tender fee ₹0.00 — payable to Nil at Nil

Payment mode Online

Timeline

Publish date 05-Mar-2026 12:30 PM
Bid end 16-Apr-2026 02:30 PM
Opening date 20-Apr-2026 03:00 PM

Documents available from 05-Mar-2026 12:30 PM to 16-Apr-2026 02:30 PM.

Tender Documents

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Name Size Type Action
BOQ_2496221.xls 353.5 KB XLS
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NITManpower2026.pdf 1.00 MB PDF
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Work details

Location, category, and schedule for this procurement.

Location CRM cell, Vidyut Bhawan
Category Miscellaneous Services
Bid validity 120 days

Tender basics

Tender type Open Tender
Form of contract Item Rate
Tender category Services
No. of covers 2
Organisation chain WEST BENGAL STATE ELECTRICITY DISTRIBUTION CO. LTD||CUSTOMER RELATIONS MANAGEMENT CELL
Source portal wbtenders.gov.in

Authority details

Inviting authority CE CRM Cell
Address office of the CE,CRM Cell, Vidyut Bhawan
Payment instruments Online , Online

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