[Appointment of Agency for Development, Implementation and Support of AI based virtual agent for 5 years] open
AI summary
This tender provides details about the project including scope of work, estimated value, deadlines, and eligibility requirements.
Overview
This tender is issued by the Office of Joint Secretary Home Department for the appointment of an agency to develop, implement, and support an AI-based virtual agent for a duration of 5 years. The tender is classified as an open tender and falls under the services category.
Scope / Work
The work involves the appointment of an agency for the development, implementation, and ongoing support of an AI-based virtual agent. Detailed requirements and qualifications can be found in the tender documents.
Fees & EMD
- Tender Fee: ₹5,000 (non-exemptible)
- EMD (Earnest Money Deposit): ₹46,00,000 (non-exemptible)
Both fees are payable online, and no exemptions are allowed for either the tender fee or the EMD.
Key dates
- Tender Publish Date: 12-Feb-2026 05:30 PM
- Bid Submission Start Date: 12-Feb-2026 05:30 PM
- Bid Submission End Date: 15-Apr-2026 05:00 PM
- Bid Opening Date: 16-Apr-2026 12:00 PM
- Pre-Bid Meeting: 23-Feb-2026 12:30 PM at the Office of Additional Director General of Police, Mumbai.
Documents
- Tender Notice
- Tender Document
- BoQ
How to proceed
Interested bidders should download the tender documents from the provided links, attend the pre-bid meeting for clarifications, and ensure compliance with the submission timelines and fee requirements.
AI insights
Risk factors
- High EMD amount
- Bid validity of 180 days
- Tight submission timeline
- No exemptions for fees
Financials
| Tender value | Undisclosed |
|---|---|
| EMD amount | ₹46,00,000 — payable to Nil at Nil |
| Tender fee | ₹5,000 — payable to Nil at Nil |
Payment mode Online
Timeline
| Publish date | 12-Feb-2026 05:30 PM |
|---|---|
| Bid end | 15-Apr-2026 05:00 PM |
| Opening date | 16-Apr-2026 12:00 PM |
Documents available from 12-Feb-2026 05:30 PM to 15-Apr-2026 05:00 PM.
Tender Documents
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| Name | Size | Type | Action |
|---|---|---|---|
| BOQ_2198202.xls | 288 KB | XLS | |
| TenderDocument.pdf | 982.7 KB | ||
| ExtensionCorrigendum3VirtualAgent.pdf | 111.86 KB | ||
| ExtensionCorrigendumAgent.pdf | 111.98 KB | ||
| ExtensionCorrigendum.pdf | 114.44 KB | ||
| Corrigendum-1.pdf | 106.36 KB |
Corrigenda
Official amendments and notices. PDFs open in the same viewer as tender documents (sign in, verified email, daily limit applies).
Extension Corrigendum 3
| File | Size | Type | Action |
|---|---|---|---|
| ExtensionCorrigendum3VirtualAgent.pdf | 111.86 | ||
| ExtensionCorrigendumAgent.pdf | 111.98 | ||
| ExtensionCorrigendum.pdf | 114.44 |
Corrigendum-1
| File | Size | Type | Action |
|---|---|---|---|
| Corrigendum-1.pdf | 106.36 |
Work details
Location, category, and schedule for this procurement.
| Location | Office of Additional Director General of Police, |
|---|---|
| Category | Miscellaneous Services |
| Bid validity | 180 days |
Tender basics
| Tender type | Open Tender |
|---|---|
| Form of contract | Item Rate |
| Tender category | Services |
| No. of covers | 2 |
| Organisation chain | Office of Joint Secretary Home Department||Special Inspector General of Police Cyber and PAW |
| Source portal | mahatenders.gov.in |
Authority details
| Inviting authority | Office of Additional Director General of Police, |
|---|---|
| Address | Office of Additional Director General of Police, Maharashtra State Cyber Department, 32nd Floor, World Trade Centre, Cuffe Parade, Mumbai 400005. |
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